Grand Strand Special: Book a free in-home consultation and get a complimentary system design walkthrough. No obligation. Grand Strand Special: Book a free in-home consultation and get a complimentary system design walkthrough. No obligation.

Frequently Asked Home Technology Questions

Answers to the questions we hear most often, grouped by topic. If you don't see yours here, call us at (843) 410-9903 or schedule a free consultation.

Home Automation & Technology

What exactly does "home automation" mean?

It means tying your lighting, shades, audio, video, and security into one system you control from a single app, panel, or voice command, instead of managing each one separately.

Can home automation work with equipment I already own?

In most cases, yes. We evaluate your existing equipment during the consultation and design around compatible gear wherever possible instead of requiring a full replacement.

Do I need to replace all my current technology to get started?

No, most clients start with one part of their home, like lighting or a media room, and add more services later rather than doing everything at once.

Does Precision Audio & Video work with businesses, or only homes?

Both. Audio, video displays, security cameras, and alarm systems are all available for commercial properties in addition to residential homes.

Do you offer a service most other Grand Strand companies don't?

Yes, custom racing simulator rooms are a specialty most local integrators don't offer.

Estimates & Consultations

Is the initial consultation really free?

Yes, the first consultation and walkthrough is free with no obligation to move forward.

How much does a project typically cost?

Cost depends entirely on scope, from a single-room lighting scene to a full-property build across all nine service categories. Every project gets a specific number in the proposal after the free consultation, not a generic estimate.

How soon can you schedule my consultation?

Call (843) 410-9903 to check current availability; scheduling depends on your location within the Grand Strand and current project volume.

Payment

What payment methods do you accept?

Credit, debit, check, and ACH transfer.

When is payment due?

A deposit is collected after you accept the proposal, and product is ordered immediately afterward to keep your installation on schedule.

Equipment & Warranties

What warranty comes with an installation?

Every installation carries a 1-year Precision Audio & Video workmanship warranty, in addition to the manufacturer's own warranty on the equipment itself.

What happens if something stops working after installation?

Call us at (843) 410-9903. Workmanship issues are covered under our 1-year warranty, and we'll help coordinate manufacturer warranty service where applicable.

Do you use one specific brand for everything?

We build primarily on Control4 automation, Lutron lighting and shades, and Sonos audio, and design around compatible equipment you already own wherever it makes sense rather than forcing a full replacement.

Does new construction need anything different than an existing home?

Yes, new construction lets us plan wiring before drywall goes up, which is more efficient than retrofitting an existing home, though both are common project types for us.

Service-Specific Questions

Can security cameras be viewed remotely?

Yes, remote viewing from a phone or tablet is a standard part of every camera installation.

Is a racing simulator room realistic in a normal house?

Yes, most of the rooms we build use existing bonus rooms, spare bedrooms, or garage bays.

Do you handle both the home theater equipment and the room design?

Yes, seating, acoustics, screen size, and equipment are all planned together as part of the same project.

Service Areas

What towns does Precision Audio & Video serve?

Myrtle Beach, North Myrtle Beach, Surfside Beach, Conway, Little River, Murrells Inlet, Pawleys Island, and Georgetown.

What if I'm outside those towns?

Call (843) 410-9903 and we'll let you know whether we can reach your property.

Still have questions?

Service Areas

Serving All of the Grand Strand

From Little River to Georgetown — smart home, theater, audio, and security installation across Horry & Georgetown County, South Carolina.

Don’t see your town? Reach out — we serve nearby Grand Strand communities too.

Get In Touch

Schedule Your Free Consultation Today

Call, text, or send a message. We follow up within 24 hours, no pressure.

  • Phone(843) 410-9903
  • Service AreaMyrtle Beach & the Grand Strand, SC
  • ConsultationFree in-home estimate
(843) 410-9903